About D&A

D&A Services, LLC is a multi-state asset recovery company serving the needs of national, state, and local financial institutions throughout the United States.

Dedication.
Commitment.

D&A Services, LLC. (“D&A”) is committed to providing exceptional account receivables representation to industry clients. Driven by cutting edge technology and grounded by its dedication to compliance and a fair consumer experience, D&A is able to deliver client-specific strategies with best-in-class results.

In today’s environment of increasing regulation, heightened reputational awareness and an ever-changing economic landscape, D&A maintains a strong focus on serving its clients through the use of enterprise data technology.

About D&A Services, LLC.

Founded in 2009 as Dynia & Associates, D&A changed its name in 2015 to D&A Services, LLC to better demonstrate how our business’s focus has evolved. Located in a suburb of Chicago, IL with additional satellite offices in Houston, TX and St. Petersburg, FL.

We are a nationally licensed and bonded collection agency offering pre-charge off, early out, and third- party collection services for clients across a variety of industry verticals. Our diverse experience enables us to provide our clients with the financial performance they need, while minimizing risk.

Recovery

D&A Services, LLC offers a fully compliant debt management environment that connects collections, recovery, and customer communications in one complete ecosystem. Our innovative solutions allow us to automate operational processes, extract insights with advanced analytics and offer personalized experiences on behalf of our clients. That commitment allows us to create business efficiencies while increasing revenue and customer satisfaction.

INBOUND &
OUTBOUND CALLS

ONLINE PAYMENT
PORTAL

SMS

LETTERS

VIRTUAL
AGENT

Award Winning Collection Agency

D&A Services, LLC has received multiple awards from our clients over the years. including “Agency of the Year”, “Compliance Award” and the “Award of Excellence” from our major national creditor clients, the “Client Services Award”, and “Innovation Award” from our clients for continuing to improve our systems and processes to provide the best consumer experience possible.

Compliance

D&A is part of a family of companies that together is a Certified Professional Receivables Company with the Receivables Management Association International (RMAI). D&A Services also is an active member of the Better Business Bureau (BBB), The Association of Credit and Collection Professionals (ACA) and The Des Plaines Chamber of Commerce.

Our staff is highly trained in the entire collection process and works in compliance with all industry guidelines and regulations. D&A’s decades of experience working directly with customers has allowed us to refine and perfect the processes & technology used to maximize revenue recovery for your company. Our strategic approach utilizes skip tracing and many other analytic processes, combined with the best technology available, to assist customers with repayment plans that meet their financial needs. The end result is an efficient process that makes D&A the “Right Choice for Compliant Results.”

Servicing Inquires

To inquire about our different account receivables services, please contact Greg Neely at 312-854-2567, or email him at gneely@dnasllc.com.

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Consumer Credit Card



Student Loan



Auto Deficiency



Small Business



Debt Settlement

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Commercial



Mortgage



Post Judgment



Skip Tracing

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Pre-Charge OFF

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Early Stage



Late Stage



Post-Charge Off

Meet Our Leaders

Anthony Crews

President & Managing Member

Anthony Crews joined the company in July 2010. Anthony began his career in The Collections space in 1989. Anthony has over 30 years of experience in senior level management. In 2003 Anthony founded Leading Edge Recovery Solutions where he was responsible for all operational functions, sales, and client relations of the company. Anthony’s active presence within the organization, strong leadership, work ethic and personality play a vital role in shaping the values of D & A Services, and the drive for success.

Michael Prowicz

SVP of Operations & Managing Member

Mike Prowicz joined the company in September 2009 as Director of Collections. Mike is responsible for the overall recoveries within the organization. Mike has over 30 years of industry experience and contributed to the instant success of D & A Services. His fierce competitive spirit and strong leadership skills personally play a vital role in shaping the values of D & A Services.

Jeff Hasenmiller

Chief Executive Officer

Jeff Hasenmiller joined D&A Services, LLC (“D&A”) in May 2019 as Chief Risk Offer (“CRO”). Jeff is the corporate executive tasked with assessing and mitigating significant competitive, regulatory, and technological threats to both D&A and their clients. In addition to issues of compliance, Jeff plays a large part with issues such as insurance, IT security, financial auditing, policies & procedures, internal auditing, global business variables, fraud prevention, and other internal corporate investigations.

Jeff has over 25 years of experience in recovery strategies. Possessing expert knowledge in recovery strategies, risk management, modeling & analytics, customer service, vendor relationships, agency management, financial forecasting, litigation strategies, compliance, account level segmentation, and portfolio management for multi- product billion-dollar portfolios.

In addition, Jeff is a member of the Receivables Management Association International (RMAI) and ACA International and has attending 100+ collection industry conferences for debt purchasing, debt recoveries, legal collections, compliance, and credit reporting.

Greg Neely

Chief Operating Officer

Greg Neely joined the company in July 2012 as Executive Director. Greg is directly responsible for all aspects of operations, including day-to-day communications with all clients. Greg has over 30 years of experience in the accounts receivable management world. Most recently he managed one of the largest Debt Buyers purchase portfolio and was responsible for inventory management utilizing a network of over 60 Agencies/Law firms. Over his career Greg has earned a stellar reputation for his innovative management approach and his ability to think “out of the box”.

Greg Ferrall

Director of Business Development

Greg Ferrall joined D&A Services tenured agency in October of 2023. Greg brings 30 years ARM experience to the table. Responsible for all aspects of maintaining and developing existing partners while identifying new partnerships for the company’s various verticals. Bringing a long track record of success, he has vast knowledge in 1st Party, 3rd Party, Debt Settlement, Pre-Legal, Staffing, Skip Tracing and other service offerings. Greg has cultivated strong relationships in the Banking, Fin-Tech, Cellular, Debt Buying, Mortgage, Utility, Customer Care and many other receivables genres. He prides himself in dedication to responsiveness, performance, compliance, honesty, and ease of doing business.

Diana Kucharski

Chief Information Officer

D&A is pleased to announce the promotion of Diana Kucharski to Chief Information Officer. Diana has a Master’s in Statistics and over 30 years of experience in banking, credit card, and collections. She applied her analytics and risk management knowledge while working with First Card, First USA Inc., Sears Credit and Citi Group. Diana worked for Hilco Receivables/Equable Ascent Financial from 2004 through 2013 managing the production processing for a $18 billion portfolio and monthly new business imports of an average of 30k accounts. She was responsible for the internal debt collection software conversion of 2 million accounts. Diana has been an important liaison between operations, data, and IT. She joined D&A Services in 2014 as the Director of Data Management. Diana manages client and vendor communications. She has expanded her responsibilities to include new business, data integrity, data processes, debt settlement management, support technology needs and development requirements.

Jeff Curtin

Executive Director of Midwest Operations

Jeff Curtin joined D&A in May 2014 as the Chicago Division Manager. He has the duty to work with his management staff to ensure we help consumers satisfy their accounts compliantly as well as working directly with D&A’s clients to produce key performance indicators and drives recovery rates versus competing agencies. Jeff has over 16 years of experience in the recovery industry that includes operations, audit management, and quality assurance.

Jon SheehaN

Executive Director of Southeast Operations

Jon Sheehan is a veteran in the financial services industry with experience in operations, leadership, personnel & strategy development & vendor Management. Jon joined D&A Services LLC as an Executive Site Director in August 2019, prior to joining forces with D&A he had a long-time relationship with the company as a client. Serving as Vice President of operation and overseeing a National Agency and Attorney network of more than 100 Suppliers. With more than 28 years in the ARM industry and Agency and Call Center management background he now oversees all branch operations for the newest of D&A Services branches located in St Petersburg, FL, opening August 2019. Mr. Sheehan’s experience spans across the collections landscape in first- and third-part servicing, client networking and direct placement auditing and performance management expertise.

Ashley Dreher

Director of Compliance

Ashley Dreher (prior D&A’s Internal Audit and Communications Manager) joined D&A in November 2020. Ashley has the duty to work with management and staff to identify and manage regulatory risk with the objective of ensuring that D&A has internal controls that adequately measure and manage risks. Responsible for internal auditing, licensing, written communication, letter development, Lawsuits, Regulatory disputes, and external audits. Ashley has over 8 years of experience in recovery strategies that include analytics, audit management, quality assurance, vendor organization, portfolio management, licensing oversight, and performance management.

Justin Hurtado, Jr.

Director of Information Technology & Security

Justin Hurtado, Jr. joined D&A in November 2011 as IT Manager. He is a seasoned technology professional with over 30 years of experience in the field of information technology and security. As the Director of Information Technology and Security, he plays a crucial role in safeguarding the digital infrastructure and ensuring the smooth operation of the organization’s technology systems. Justin’s passion for technology and his deep understanding of cybersecurity makes him a valuable asset in today’s rapidly evolving digital landscape. He possesses a comprehensive knowledge of the latest industry trends, best practices, and regulatory requirements related to information security. With a strong background in both technical and managerial aspects of IT, Justin is known for his strategic thinking and problem-solving skills. He successfully leads numerous large-scale IT projects, implements robust security measures, and streamlines processes to enhance operational efficiency.

Patryk Stasilowicz

Director of Development

Patryk Stasilowicz joined the company in January 2012. He implemented a proprietary Collection System, which enables D&A to quickly adapt to an ever-changing industry and apply customized collection strategies for each client. Patryk works with his team of developers to constantly improve D&A’s computer systems, adapt new technologies, automate time consuming tasks, and integrate with vendors and clients.

William Hernandez

Director of Southwest Operations

William joined D&A Services in June 2020 as the Texas Division Supervisor. He is responsible for all operations within the branch and is the acting office manager. William has over 14 years of experience in the Collections Industry. He has successfully managed various clients and portfolios ranging from Healthcare, Retail Bankcard, Auto Deficiency, Installment Loans, and Student Loans. William has managed small to large teams of collections staff and management.

Now that you’ve met our team, let’s partner together!

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