D&A Services, LLC is a multi-state asset recovery company serving the needs of national, state, and local financial institutions throughout the United States.
D&A Services, LLC. (“D&A”) is committed to providing exceptional account receivables representation to industry clients. Driven by cutting edge technology and grounded by its dedication to compliance and a fair consumer experience, D&A is able to deliver client-specific strategies with best-in-class results.
In today’s environment of increasing regulation, heightened reputational awareness and an ever-changing economic landscape, D&A maintains a strong focus on serving its clients through the use of enterprise data technology.
About D&A Services, LLC.
Founded in 2009 as Dynia & Associates, D&A changed its name in 2015 to D&A Services, LLC to better demonstrate how our business’s focus has evolved. Located in a suburb of Chicago, IL with additional satellite offices in Houston, TX and St. Petersburg, FL.
We are a nationally licensed and bonded collection agency offering pre-charge off, early out, and third- party collection services for clients across a variety of industry verticals. Our diverse experience enables us to provide our clients with the financial performance they need, while minimizing risk.
D&A Services, LLC offers a fully compliant debt management environment that connects collections, recovery, and customer communications in one complete ecosystem. Our innovative solutions allow us to automate operational processes, extract insights with advanced analytics and offer personalized experiences on behalf of our clients. That commitment allows us to create business efficiencies while increasing revenue and customer satisfaction.
Award Winning Collection Agency
D&A Services, LLC has received multiple awards from our clients over the years. including “Agency of the Year”, “Compliance Award” and the “Award of Excellence” from our major national creditor clients, the “Client Services Award”, and “Innovation Award” from our clients for continuing to improve our systems and processes to provide the best consumer experience possible.
D&A is part of a family of companies that together is a Certified Professional Receivables Company with the Receivables Management Association International (RMAI). D&A Services also is an active member of the Better Business Bureau (BBB), The Association of Credit and Collection Professionals (ACA) and The Des Plaines Chamber of Commerce.
Our staff is highly trained in the entire collection process and works in compliance with all industry guidelines and regulations. D&A’s decades of experience working directly with customers has allowed us to refine and perfect the processes & technology used to maximize revenue recovery for your company. Our strategic approach utilizes skip tracing and many other analytic processes, combined with the best technology available, to assist customers with repayment plans that meet their financial needs. The end result is an efficient process that makes D&A the “Right Choice for Compliant Results.”
Consumer Credit Card
Meet Our Leaders
President & Managing Member
SVP of Operations & Managing Member
Chief Executive Officer
Jeff Hasenmiller joined D&A Services, LLC (“D&A”) in May 2019 as Chief Risk Offer (“CRO”). Jeff is the corporate executive tasked with assessing and mitigating significant competitive, regulatory, and technological threats to both D&A and their clients. In addition to issues of compliance, Jeff plays a large part with issues such as insurance, IT security, financial auditing, policies & procedures, internal auditing, global business variables, fraud prevention, and other internal corporate investigations.
Jeff has over 25 years of experience in recovery strategies. Possessing expert knowledge in recovery strategies, risk management, modeling & analytics, customer service, vendor relationships, agency management, financial forecasting, litigation strategies, compliance, account level segmentation, and portfolio management for multi- product billion-dollar portfolios.
In addition, Jeff is a member of the Receivables Management Association International (RMAI) and ACA International and has attending 100+ collection industry conferences for debt purchasing, debt recoveries, legal collections, compliance, and credit reporting.
Chief Operating Officer
Greg Neely joined the company in July 2012 as Executive Director. Greg is directly responsible for all aspects of operations, including day-to-day communications with all clients. Greg has over 30 years of experience in the accounts receivable management world. Most recently he managed one of the largest Debt Buyers purchase portfolio and was responsible for inventory management utilizing a network of over 60 Agencies/Law firms. Over his career Greg has earned a stellar reputation for his innovative management approach and his ability to think “out of the box”.
Director of Business Development
Greg Ferrall joined D&A Services tenured agency in October of 2023. Greg brings 30 years ARM experience to the table. Responsible for all aspects of maintaining and developing existing partners while identifying new partnerships for the company’s various verticals. Bringing a long track record of success, he has vast knowledge in 1st Party, 3rd Party, Debt Settlement, Pre-Legal, Staffing, Skip Tracing and other service offerings. Greg has cultivated strong relationships in the Banking, Fin-Tech, Cellular, Debt Buying, Mortgage, Utility, Customer Care and many other receivables genres. He prides himself in dedication to responsiveness, performance, compliance, honesty, and ease of doing business.
Chief Information Officer
Executive Director of Midwest Operations
Executive Director of Southeast Operations
Director of Compliance
Justin Hurtado, Jr.
Director of Information Technology & Security
Director of Development
Patryk Stasilowicz joined the company in January 2012. He implemented a proprietary Collection System, which enables D&A to quickly adapt to an ever-changing industry and apply customized collection strategies for each client. Patryk works with his team of developers to constantly improve D&A’s computer systems, adapt new technologies, automate time consuming tasks, and integrate with vendors and clients.
Director of Southwest Operations
William joined D&A Services in June 2020 as the Texas Division Supervisor. He is responsible for all operations within the branch and is the acting office manager. William has over 14 years of experience in the Collections Industry. He has successfully managed various clients and portfolios ranging from Healthcare, Retail Bankcard, Auto Deficiency, Installment Loans, and Student Loans. William has managed small to large teams of collections staff and management.
Now that you’ve met our team, let’s partner together!